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FTP
Setup
Q: How
do I setup my FTP Software so that I can upload?
Click here to
download an FTP Program.
A: Use
the following configuration info to setup your FTP software:
Profile Name: Anything
you want
Host Address: FTP.YOURDOMAIN.COM
Port: 21
Login: Your
Hosting Member ID
Password: Your
Hosting Password
Initial Path: Leave
this empty
NOTE: Always use
port 21 to connect. Other ports will not work.
Q: How
come I get "Error Connecting..." when I try to connect
?
A: Makes
sure your Host Address is set to FTP.YOURDOMAIN.COM. If
your domain name has not resolve to our server yet, meaning you
haven't transfer your domain name to our server yet, put
your HOST Address as your IP address. You can find
your IP address specified in your Hosting Control Panel's left
handside. (Please read the Hosting Control Panel section
in this knowledge base for more info. on how to login to your control
panel)
Q: How
come I get "500 Not Log In..." when I try to connect
?
A: Makes
sure your user ID and Password is correct and are all in LOWER
CASE.
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